FAQ
Frequently Asked Questions (FAQ)
How long does it take to process my order?
Ready-to-ship items are typically processed and shipped within 3–5 business days.
What if my item is a pre-order?
Pre-order items are handcrafted and made to order. Please allow 3–5 weeks for production before shipping.
Do you offer shipping?
Yes! We ship throughout the United States and Puerto Rico. Shipping costs are calculated at checkout.
What materials do you use?
Our worship instruments are crafted with high-quality materials, including Silk Habotai and other lightweight fabrics selected for beautiful movement and durability.
What if there is an issue with my order?
If you receive the wrong item, or experience any issue with your order, please contact us within 24 hours of delivery, and we will do our best to make it right.
Do you offer ministry or group orders?
Yes! We gladly serve churches, dance ministries, conferences, and worship teams. Contact us for group order information.
How can I contact Open Heavens Created for Worship?
You can reach us through our contact form, email, or social media pages. We are happy to answer any questions and assist you with your order.
Still have questions? We’d love to hear from you!
CONTACT US AT OPENHEAVENSCREATE@GMAIL.COM